University of Arizona
School of Information Resources & Library Science
IRLS 587: Information Seeking Behaviors
Syllabus - Fall 2003 (Coleman)
Instructor: Anita S. Coleman
Contact details: Office - SIRLS 21, Phone - (520) 621-4026,
Email - WebCT
Office Hours: By WebCT email & Appointment in the WebCT Chatroom
WebCT GAT: Anna Lash (aflash@email.arizona.edu)
Course GAT: Wenshang Wang (wangw@u.arizona.edu)
Mode of Instruction: Virtual, WebCT
First day of classes: Aug. 25, 2003; First day for IRLS 587:
Sept. 5, 2003
Course Listserv: For WebCT backup and announcements subscribe to
IRLS587

Required Text
Case, Donald O. Looking for Information: A Survey of Research
on Information Seeking Needs and
Behavior. San Diego: Academic Press, 2002. [AP
Catalog description]
Catalog Description
IRLS 587: Information Seeking Behaviors (3 units)
Description: Information-seeking theories, methods, and user behaviors will
be covered in order to gain an understanding of how different groups of people
seek, gather and retrieve information in a variety of information environments.
Information-seeking behavior draws on literature from library and information
science, psychology, and communications.
Course Description
This course examines the individual and social
aspects of human information needs, seeking and use behaviours that are
based on theoretical and empirical research. Elements of information
behaviors studied are:
- Nature of information and knowledge;
- Tyes and characteristics of information use and users;
- Models and theories of information seeking;
- Contexts of information seeking;
- Methods to study information seeking behaviors;
- The representations of inquiry and the role of language;
- The searching strategies and techniques, including emotion,
cognition and learning theory.
Goals and Objectives
The main goal of the course is to become familiar
with the principles and research related to information seeking. More
specifically, by the end of the course, the student will be able to:
- Identify the main concepts related to information needs, uses, users, and
seeking;
- Identify and synthesize the main findings, including the important
research programs, questions, theories, and researchers associated with human
information seeking behaviors;
- Describe and identify the weaknesses and strengths of each of the
subfields of research on information seeking;
- Apply the concepts and frameworks from the research literature to specific
examples and cases;
- Observe and analyze information seeking behaviours in a
context/environment; and
- Design studies for investigating information seeking behaviors in
electronic information environments.
Course Requirements
I. Readings
Students are required to read materials as assigned on schedule (see below).
The course will be taught online in seminar form. Students are encouraged to
ask questions and answer peers; students may also be asked to summarize or
interpret readings and complete quizzes and exercises. In addition:
- A bibliography of information seeking is available online for download.
Note: this is a bit dated now and will be revised sometime during the semester.
Use link below or direct URL: http://www.u.arizona.edu/~asc/isbbib.html.
- A list of additional research and theory readings may be
assigned on an as needed basis.
II. Discussions
Students are expected to participate in written, constructive, collaborative, logical discussion of the readings and topics.
III. User Study
Students are expected to write their major project paper based on a real-world
experience. This will involve observation and evaluation of information
seeking behaviors in the social context, with human subjects, and/with systems
assigned. The project paper will describe a research proposal to study some
aspect of information behavior and include a small pilot or feasibility study.
The goal of the pilot study is to provide students with field experience in
studying/observing users. More information on specific research methods can be
found in the text.
Methods of Assessment
Students will be evaluated on the basis of class participation and two
deliverables: Research Proposal and
Research Project Report. The Report is the
cumulative and final version of proposal modified based on graded feedback;
additionally, it will include the data from pilot study you conducted
using methods and users as you outlined originally.
More specific information about the Research Proposal and the Research
Project Report will be given on a separate handout within WebCT.
Grading Formula
Grading for the course will be as follows:
Research Proposal - 40%
Research Project Report - 60%
Course Grades
Course grades will be assigned as follows:
- A= 90-100 (Superior Work)
- B=80-89 (Very Good)
- C=70-79 (Marginally Satisfactory)
- F=Below 69 (Failed to meet requirements)
Schedule
Note: Chapters refer to text (Author: Case)
- Week 1: Aug. 29
Course Overview, Introduction, Syllabus
- Week 2: Sept. 5
What is Information Behavior? Chapters 1, 2
- Week 3: Sept. 12
What is information? Chapter 3
- Week 4: Sept. 19
What is information seeking? Chapters 4, 5
- Week 5: Sept. 26
Four models of information behavior Chapter 6
- Week 6: Oct. 3
Is there a theory of Information Behavior? Chapter 7
- Week 7: Oct. 10
What is Research? Chapter 8
- Week 8: Oct. 17
What are research methods we can use and what does the research show?
Chapter 9 & 10
- Week 9: Oct. 24
Student presentations: Share & Discuss Research Proposal
- Week 10: Oct. 31
Submit 1st deliverable in WebCT Dropbox by 5:00 pm: Research Proposal
- Week 11: Nov. 7
Student presentations: Share and Discuss Research Proposal
- Week 12: Nov. 14
What does the research tell us about occupational groups? Chapter 11
- Week 13: Nov. 21
What do the demographics tell us? What conclusions can we reach?
Chapter 12 & 13
- Week 14: Nov. 28
Have a Happy Thanksgiving Break!
- Week 15, Dec. 5
Student Discussions
- Week 16: Dec. 12
Submit 2nd deliverable in WebCT Dropbox by 5:00 pm: Research Project Report
- Week 17 - Finals Week: Dec 19
Enjoy your successful fall 2003!
Notes
- Observe the UA Code of Student Conduct and Academic Integrity.
- Unexcused work will be returned ungraded.
- All work must be turned in html format; work that is not in html
format will be returned ungraded.
- Course deliverables must be submitted through the WebCT Dropbox.
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First Created: 05/23/03
Created By: Anita S. Coleman